Privacy policy

Privacy Policy
This Privacy Policy explains how Gadget Groove ("we," "us," or "our") collects, uses, and protects your personal information when you visit, use, or interact with our website gadget-grv.com (the "Site") and related services (collectively, the "Services").

1. Collection of Personal Information
We collect personal information directly from you, automatically through your interaction with our Site, and from third-party service providers.

Information You Provide Directly:

  • Contact details: Name, email, phone number, and address.
  • Account information: Username, password, and security details.
  • Order details: Billing and shipping information, items purchased, and payment details.
  • Customer support: Information you provide during inquiries or feedback.

Automatically Collected Information:

  • Usage data: Device details, browser type, IP address, and browsing activity.
  • Cookies and tracking technologies: Used to enhance user experience and provide analytics.

Information from Third Parties:

  • Service providers: Such as payment processors, delivery partners, and platform providers (e.g., Shopify).

2. Use of Personal Information
We use your information to:

  • Process transactions and deliver products or services.
  • Provide customer support and resolve issues.
  • Improve our services and user experience.
  • Send marketing communications (with your consent, where required).
  • Detect and prevent fraud or unauthorized activities.

3. Sharing of Personal Information
We may share your information with:

  • Service providers: For payment processing, order fulfillment, and IT services.
  • Advertising and marketing partners: To display relevant ads and promotions.
  • Legal authorities: When required by law or to protect our rights and interests.

We do not sell or share sensitive personal information for purposes of profiling or targeted advertising.

4. Cookies and Tracking Technologies
We use cookies to improve functionality, provide analytics, and enhance your experience. You can manage cookie preferences through your browser settings. Note that some features may not function properly if cookies are disabled.

5. Your Rights
Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to data processing.
  • File a complaint with a data protection authority.

To exercise these rights, contact us at support@gadget-grv.com.

6. Data Security and Retention
We implement industry-standard measures to safeguard your personal information. However, no system is entirely secure, and we encourage you to use strong passwords and take precautions when sharing sensitive data.

We retain personal information only as long as necessary to fulfill its intended purpose or comply with legal requirements.

7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted with a revised "Last Updated" date.

8. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: support@gadget-grv.com
Address: 1 Copperworks Wharf, London, ENG, E15 2ZT, GB